If you tried all steps above and the computer still freezes, there may be defective hardware or a device driver not working correctly. If the program you are using performs this action, you can recover the work up to the last autosaved state. In some situations, some programs may autosave your work every few minutes. What happens to any work not saved?Īny work not saved is lost when a frozen computer needs to be rebooted. Choose the Start Windows Normally option and see if Windows starts up without error. If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer.ĭuring the computer startup process, you may see a screen asking if you want to start the computer in Safe Mode or Start Windows Normally. Press Ctrl+ Alt+ Del to open the Windows Task Manager. If the Caps Lock can turn on and off, Windows is still working, but another program may not be responding, causing the computer to freeze. If the computer can turn Caps Lock on and off, continue to the next step. If nothing happens, the computer is deadlocked, and you must reboot the computer. See if the computer responds by pressing Caps Lock on the keyboard and watching the Caps Lock LED (light-emitting diode) to see if it turns on and off. My computer is running slow, what steps can I do to fix it?. Sometimes a computer may appear frozen, but it's only slow or busy processing a complex task. Give the computer a few minutes to process. If only your mouse is frozen or not working, see: Mouse is not detected or working in Windows.
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